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Network and technology service docs

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Janet network

  • Connection
  • Charges
  • Connected sites
  • Back-up services

Connectivity services

  • Janet Netsight
  • Janet network aurora2
  • Managed Router service
  • eduroam

ISP services

  • Domain registry
  • Primary nameserver service
  • Secondary nameserver service
  • Off-site resolver
  • Network time service (NTP)
  • IP address assignment

Trust and identity

  • Certificate service
  • Consultancy service

Videoconferencing and communications

  • Janet txt
  • Session Border Controller (SBC)

Cyber security

  • Jisc CSIRT
  • Janet mail services
  • Web filtering service

Additional services

  • Backup web hosting
  • Supporting business continuity
  • Business and community engagement (BCE) using Janet

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  • All Janet services are governed by the Janet policies.
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Contact our support teams

 

Janet service desk
0300 300 2212
service@ja.net
07:00 - 00:00 (Monday to Friday)

 

General enquiries
0203 697 5860
help@jisc.ac.uk
09:00 - 17:00 (Monday to Friday)
 

 

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