support

11 January 2017 at 10:48am
Contact: Tel: 01235 822242   Email: training.technologies@jisc.ac.uk Jiscmail: A mailing list is available for the distribution of information, discussion of training requirements and/or suggestion of new couress relating to the Janet network. To join this list visit the JISCmail site  EdLab:
11 May 2015 at 11:59am
• Improve your skills, share good practice and learn from others • Tailored courses specifically designed for organisations connected to the Janet network • Meet colleagues working in similar environments at other organisations • Courses held all year round, at UK wide locations and online for maximum flexibility • 1 year online support following the course
29 June 2017 at 8:11am
Helping you get more value from IT investments, buy-in for digital capability and support for students' independence.
29 June 2017 at 8:13am
This is the first in of a planned series of online briefings providing opportunities for those leading, or directly affected by merger projects to share experiences, learn lessons and benefit from peer support.
8 April 2014 at 9:25am
eduroamUK provides eduroam in the UK and enables network logon anywhere using own username and password regardless of location without the need for guest account set up. The service is available at participating organisations over wi-fi and (depending on the site) at dedicated wired ethernet and/or designated guest workstations.
17 April 2014 at 4:38pm
This document is a troubleshooting flowchart to help IT Support staff solve user connection and authentication problems. This is not a step-by-step guide to the setup of all available supplicants: instead the aim is to point support staff towards common user-centred issues and to guide staff in troubleshooting their eduroam infrastructure to resolve difficulties for both own organisation users when roaming and visitors to the organisation
17 April 2014 at 4:38pm
This document is intended to serve as an aid for eduroam site administrators in troubleshooting problems with the implementation of the eduroam service at RADIUS server level. The document splits the troubleshooting process based on the ID provider of the user:  remote user authentication, addressing problems your users may be experiencing at a remote site and visitor authentication, focussing on problems faced by your visitors from other sites.
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