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1 month 2 days ago
Group Manager
 Arcus Global portal to AWS After having run for almost 4 years, the current Arcus Global framework is coming to the end of its lifetime and will finish on 9 August 2018. Under the Jisc Cloud Services portfolio, Jisc now offer the GÉANT Infrastructure as a Service (IaaS) framework, providing you with an EU directive compliant procurement route to purchase cloud services including AWS. The GÉANT IaaS Framework  facilitates the purchase of IaaS cloud services, including AWS. Azure and cloud services from other providers. There are 3 suppliers for AWS on the framework. Using the framework, you can make a direct award to any participating supplier. Alternatively, you can run a mini-competition if something other than standard services are required.  Jisc apply a 3.5% administration fee for using the framework.  Here are some of the advantages of using the GÉANT framework: A national compliance due diligence assessment of the framework has been carried out, ensuring its suitability for UK users Jisc has worked closely with GÉANT to ensure GDPR compliancy Jisc can assist in obtaining prices from suppliers so that comparisons can be made Jisc acts as an escalation point to suppliers should any issues arise Benefits of the framework include: access to discounts that would not otherwise be obtained procurement was run under EU procurement directives contracts are set up in accordance with UK law eliminates the need to run your own procurement direct award can be made to any participating supplier make the most of the high capacity, low latency Janet network benefit form simplicity of single sign-on” If you have any questions please contact cloud@jisc.ac.uk

AWS Portal FAQs

10 October 2014 at 10:38am

Q. How can I find out more about the amendments negotiated by Janet?

A. Janet customers can request a copy by sending an email to service@ja.net

Q. If I have a query about my account who can I contact?

A. If the support you require is portal specific, send an email to support@arcusglobal.com

If the support you require is AWS related, it is recommended that you send questions directly to https://aws.amazon.com/support/

You can also notify support@arcusglobal.com so that they’re aware of any issues

Q. Is there any advice available about Shibbolising AWS?

A.Yes, a guide document has been provided by Newcastle University and a write-up of experiences of Shibbolising AWS has been provided by Mike Jones at Jisc MIMAS. Both of those documents can be found at:

https://community.ja.net/blogs/amazon-web-services-aws

Q. Is there a user guide available for the portal?

A. Yes, the user guide can be found at:

https://community.ja.net/system/files/222/AWS%20portal%20user%20guide.pdf