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aql Support Service Notice: SIP to PSTN Services
Below is a notice received recently recently from aql, requesting that customers update firewalls / ACLs etc. with a new range of IP addresses. Although aql is not part of the Telephony Purchasing Service, some of Jisc's members may be using aql as their SIP provider.
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From: supportsystem@uk.aql.com [mailto:supportsystem@uk.aql.com]
Sent: 06 October 2017 12:20
To:
Subject: aql Support Service Notice: SIP to PSTN Services
=== SERVICE NOTICE ===
Issued at 12:07 on 06/10/2017 by aql Support
Affected systems: SIP to PSTN Services
Affected customers: Customers using aql voice platform for SIP to PSTN traffic Expected Resolution Time: Important changes to the aql Voice Platform
Dear Customer,
Please be aware that we have added the following list of IP addresses to our Voice Platform. If you use aql for SIP to PSTN services, in order to guarantee the continuation of service it is vital that you have the following IP addresses added to your firewall or access lists in addition to any addresses you currently have whitelisted. This will be a requirement by 31st October 2017, if you are currently connected via our Sonus platform, you will already have these addresses whitelisted.
*PLEASE NOTE: These addresses are in addition to any you already have whitelisted, please do not remove any pre-existing configuration.
SIP to PSTN
SIP/Signalling:
141.170.24.20
RTP/Media:
141.170.24.21
141.170.24.22
PSTN to SIP
SIP/Signalling:
109.239.96.132
109.239.96.133
194.145.189.52
194.145.189.53
RTP/Media:
194.145.190.128/26
194.145.188.224/27
194.145.191.128/27
212.11.68.144/28
78.40.243.192/27
If you have any questions regarding this notification, please contact the Support Team on 01133 20 30 40.
Kind regards,
aql Support
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